At Winshark Casino, player safety comes first. Gambling is meant to be entertainment, and honestly, it should stay that way. We’ve added practical tools to help you manage your play, control spending, and take a break whenever you need one.
Deposit Limits
You can set deposit limits to help keep your spending within a range that feels comfortable:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits are there to stop you from spending more than you planned. You can change them through your account settings, although increases may not take effect right away for player protection reasons.
Time-Outs
If you feel like gambling is taking up too much space, a short break can help. Winshark Casino offers temporary cooling-off periods:
- 24 hours
- 7 days
- 14 days
During a time-out, you won’t be able to access your account, and marketing messages will be paused. It’s a simple way to step back, clear your head, and focus on other things.
Self-Exclusion
If you need a longer break, or if you’ve decided that gambling isn’t right for you at the moment, you can choose self-exclusion:
- 1 month
- 3 months
- 6 months
- 12 months
Your account access will be blocked for the period you choose. Once that time has passed, you may be able to reactivate your account, depending on the applicable account review process.
Account Closure
If gambling feels overwhelming or you’re concerned about your behaviour, please contact us directly at support@winshark.com to close your account permanently. Our team will support your request and handle it with care.
Recognising Problem Gambling
Some warning signs can be easy to miss at first. They may include:
- Spending more money or time gambling than originally planned
- Gambling to recover previous losses
- Borrowing money to fund gambling
- Hiding gambling behaviour from friends or family
- Feeling anxious, stressed, or irritable when not gambling
If these patterns keep coming back, it’s a good idea to speak with a professional. You don’t have to deal with it alone.
Support Resources
Confidential help is available in Canada through trusted gambling support services:
- ConnexOntario: 1-866-531-2600 / https://www.connexontario.ca
- Gambling Support BC: 1-888-795-6111 / https://www.gamblingsupportbc.ca
- GameSense: https://www.gamesense.com
These services offer practical guidance, support for gambling-related concerns, and information about safer play. Some services may vary by province, so it’s worth checking what’s available where you live.
Age Restriction
Our services are available only to persons aged 18 years and over. We use verification checks to help prevent underage registration and gambling. Parents and guardians are also encouraged to use parental control software to block access to gambling websites.
Gambling should pretty much always be treated as entertainment, not a way to make money. If it stops being fun, or it starts to feel kind of hard to control, please reach out for help.