At Winshark Casino, we take your personal data seriously. We want you to understand what we collect, why we collect it, how we use it, and the choices you have. This Privacy Policy explains how information is collected, processed, stored, shared, and protected when you visit winshark.com.
What Data Do We Collect
When you register an account, opt in to promotions, or make a deposit, we may ask for personal information such as:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
We also collect technical details connected to your visit. This may include your IP address, device type, browser type, operating system, referral source, visit duration, pages viewed, and click-through rates. Some of this happens automatically, and honestly, it’s pretty much standard for online gaming sites.
Why Do We Collect Data
We collect and use data for several practical reasons:
- To provide our services, including processing deposits and withdrawals
- To contact you about promotions, new features, or important account updates
- To personalise your experience on our website
- To meet regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) checks
- To review account activity for suspicious or fraudulent behaviour
- To run internal analysis and improve our platform
We don’t collect information just for the sake of it. The data helps us operate Winshark Casino properly, keep accounts safer, and meet the legal standards that apply to online gambling services in Canada and other applicable jurisdictions.
How Do We Share Data
We may share your personal data with:
- Third-party service providers that help run our operations, such as payment processors and IT infrastructure providers
- Regulatory bodies or law enforcement agencies where required by law
- Other entities within our corporate group for operational purposes
We do not sell, rent, or trade your personal information to third parties. Any third-party partner that handles personal data must follow strict confidentiality requirements and use the information only for the agreed purpose.
Data Security
Protecting your information is a key priority at Winshark Casino. We use several safeguards to help keep your data protected:
- Industry-standard SSL encryption to secure data transmissions
- Strong access controls, including password protection for sensitive systems
- Regular security audits and testing by third-party experts
- Ongoing updates to our security protocols
No online system can be guaranteed to be completely risk-free, but we’ve put measures in place to reduce exposure and protect the information you provide.
Cookies and Tracking
winshark.com uses cookies and similar tracking technologies to improve your experience, analyse traffic, and support security measures. Cookies can help the site remember certain preferences and understand how visitors interact with different pages.
You can manage cookies through your browser settings. If you disable them, some parts of the site may not work as expected, which can be kind of inconvenient.
Your Rights
As a user of Winshark Casino, you have rights regarding your personal data, including:
- Access: You can ask to see what personal data we hold about you
- Correction: If your personal data is incorrect or out of date, contact us and we’ll update it
- Deletion: In certain circumstances, you may request that your personal data be deleted
To exercise any of these rights, please contact us at support@winshark.com.
Data Retention
We keep personal information only for as long as it is needed to provide our services, meet legal obligations, and comply with anti-money laundering requirements. In some cases, we may need to retain certain records even after an account is closed, especially where laws or regulatory duties require it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately once published. It’s a good idea to check this page periodically so you know how your information is being handled.